From Etiquette to Empathy This is a good news and the bad news tale.
The bad news is that both good manners and empathy appear to be on the decline.
I’m making a broad statement, but I’ve felt its truth. A colleague who effectively resigns through LinkedIn. A relative who is broken up with via text message. A supervisor who publicly reprimands a subordinate. A restaurant patron whose cel/mobile phone obsession ruins a night out for everyone else. But there’s more to it tha